Guest Terms & Policies

Terms of Service

Last Updated: August 10, 2026. Welcome to Ceylanro Transit Villa. By accessing our website, inquiring about availability, or booking a room, you agree to these Terms of Service.

1. Bookings & Rate Inquiries

Ceylanro Transit Villa offers tailored accommodations for both overnight stays and day-use layovers (4-8 hours):

  • Rates on Inquiry: Custom rates are provided upon submission of date range, guest count, and stay duration type.
  • Confirmation: Inquiry form submissions serve as availability requests. Final booking confirmation is issued by our 24/7 front desk team via email or WhatsApp.
  • Third-Party Listings: Bookings made through Booking.com, TripAdvisor, or Agoda are subject to their respective terms and payment conditions.

2. Flexible Check-In & Airport Shuttle

Designed specifically for flight stopovers near Katunayake Airport (CMB):

  • 24/7 Flexible Check-In: We accommodate late-night arrivals and early-morning departures. Please inform us of your flight number and estimated arrival time.
  • Complimentary Airport Pickup: Free airport pickup is provided for confirmed stays upon advance flight details submission.
  • Luggage Assistance: Complimentary secure luggage storage is available during day-use layover stays.

3. Guest Conduct & Villa Guidelines

To ensure a peaceful atmosphere for all transit travelers:

  • No Smoking Policy: Smoking is strictly prohibited inside all air-conditioned guest room units. Designated outdoor dining and garden areas are available.
  • Villa Amenities & Pool: Guests are invited to use the garden lounge, rooftop pool, and high-speed Wi-Fi respectfully. Swimming pool hours and safety guidelines apply.
  • Damage & Loss: Guests are responsible for any damages caused to villa property during their stay.

4. Contact Information & Govering Law

These Terms of Service are governed by the laws of Sri Lanka. For any inquiries regarding terms, booking modifications, or front desk assistance, please contact us:

Ceylanro Transit Villa Front Desk

542 Daminnagaha Watta, Katunayake, 11522 Negombo, Sri Lanka

Email: reservations@ceylanrovilla.com

Phone / WhatsApp: +94 766 764 643