Privacy Policy

1. Information We Collect

When you visit our website or submit an inquiry for room reservations, day-use layover passes, or airport shuttle transfers, we may collect the following personal information:

• Personal Details: Full Name, Email Address, Phone Number, WhatsApp Contact.
• Stay & Flight Details: Requested arrival date, check-out date, number of adult & child guests, flight numbers for airport pick-up.
• Technical Data: IP address, browser type, device information, and cookies to optimize site performance.

2. How We Use Your Information

We collect and process your personal information solely for legitimate hospitality service purposes, including:

• Responding to room availability, rates, and day-use layover inquiries.
• Coordinating 24/7 complimentary airport transfers from Bandaranaike International Airport (CMB).
• Pre-filling direct WhatsApp and email communication with our front desk team.
• Maintaining villa security, guest safety, and compliance with local hospitality regulations in Negombo, Sri Lanka.

3. Data Protection & Sharing

We treat your privacy with utmost confidentiality:

• No Data Selling: We do not sell, rent, or lease guest information to third parties.
• Third-Party Booking Channels: If you book via Booking.com, TripAdvisor, or Agoda, your data is handled in accordance with their respective privacy policies.
• Secure Communication: Inquiry form submissions are transmitted via SSL-encrypted protocols.

4. Your Rights & Contact Us

You have the right to request access to, correction of, or deletion of your personal data stored with us. For any privacy-related requests or questions regarding our practices, please contact our team: